Desktop Support Analyst

Robert Half Technology is looking for a desktop support technician with the ability to present complex technical information to non-technical users in an understandable and concise format. If you're a self-motivated problem solver who loves to work in a dynamic and positive environment, this may be the role for you. For immediate consideration, please forward resumes to Matthew.Bird@rht.com In this role, you will: - Support various clients remotely and on-site for a managed service provider - Troubleshoot issues and document support tickets within the web-based ticketing system - Provide Level I/II support to Windows 7/10 issues Job Requirements Experience with the following: - MS Windows 7/10 - MS Windows Server 2003/2008/2016 - Windows Small Business Server - LAN/WAN setup, maintenance and troubleshooting - Networking protocols Certifications are not required, but are preferred.

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