Customer Service Representative (Eligibility Specialist)
3.
5 Crown Point, IN Crown Point, IN Full-time Full-time $18 an hour $18 an hour 1 day ago 1 day ago 1 day ago Maximus is currently hiring Eligibility Specialists to join our team! This position is responsible for gathering information related to applications and changes for various public assistance programs in the State eligibility system.
They ensure that client service issues are resolved in a timely manner and in accordance with FSSA policies and procedures.
Additionally, the Eligibility Specialist is responsible for handling inbound calls from Medicaid, SNAP, and TANF applicants, recipients, and other members of the community.
Location and Training:
Location:
Onsite - Crown Point, IN Pay is $18.
00 Work Hours:
8-4:
30 M-F local time Training length:
9-10 weeks followed by a nesting period, generally 1 month Training Attendance:
Attendance is mandatory for the full 9 weeks Class Start:
5/30/24 Essential Duties and
Responsibilities:
Execute managed care enrollment tasks using the Welfare Management System (WMS) Review enrollment concerns through WMS, and other State Medicaid Data systems.
Assess managed care issues within the State of Health framework and determine subsequent actions Collaborate with local district, State Department Of Health and Enrollment Broker personnel to address managed care issues Adhere to all standards specified for this role as outlined in the corresponding annual performance criteria and bonus template Perform managed care enrollment activities on the Welfare Management System (WMS) Review enrollment issues using WMS, eMedNY and other State Medicaid Data systems Evaluate State of Health managed care issues and make next step determinations Interact with local district, SDOH, eMedNY and Enrollment Broker staff to resolve MC issues Meets all standards established for this position as outlined in the corresponding annual performance criteria and bonus template for this position Minimum Requirements:
High school diploma or GED required and 0-2 years of relevant professional experience required, or equivalent combination of education and experience Job Type:
Full-time Pay:
$18.
00 per hour
Benefits:
Dental insurance Health insurance Vision insurance Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
In-person Ability to Relocate:
Crown Point, IN:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
5 Crown Point, IN Crown Point, IN Full-time Full-time $18 an hour $18 an hour 1 day ago 1 day ago 1 day ago Maximus is currently hiring Eligibility Specialists to join our team! This position is responsible for gathering information related to applications and changes for various public assistance programs in the State eligibility system.
They ensure that client service issues are resolved in a timely manner and in accordance with FSSA policies and procedures.
Additionally, the Eligibility Specialist is responsible for handling inbound calls from Medicaid, SNAP, and TANF applicants, recipients, and other members of the community.
Location and Training:
Location:
Onsite - Crown Point, IN Pay is $18.
00 Work Hours:
8-4:
30 M-F local time Training length:
9-10 weeks followed by a nesting period, generally 1 month Training Attendance:
Attendance is mandatory for the full 9 weeks Class Start:
5/30/24 Essential Duties and
Responsibilities:
Execute managed care enrollment tasks using the Welfare Management System (WMS) Review enrollment concerns through WMS, and other State Medicaid Data systems.
Assess managed care issues within the State of Health framework and determine subsequent actions Collaborate with local district, State Department Of Health and Enrollment Broker personnel to address managed care issues Adhere to all standards specified for this role as outlined in the corresponding annual performance criteria and bonus template Perform managed care enrollment activities on the Welfare Management System (WMS) Review enrollment issues using WMS, eMedNY and other State Medicaid Data systems Evaluate State of Health managed care issues and make next step determinations Interact with local district, SDOH, eMedNY and Enrollment Broker staff to resolve MC issues Meets all standards established for this position as outlined in the corresponding annual performance criteria and bonus template for this position Minimum Requirements:
High school diploma or GED required and 0-2 years of relevant professional experience required, or equivalent combination of education and experience Job Type:
Full-time Pay:
$18.
00 per hour
Benefits:
Dental insurance Health insurance Vision insurance Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
In-person Ability to Relocate:
Crown Point, IN:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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