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Customer Service Representative (Eligibility Specialist) - Onsite only in Crown Point, IN Description & Requirements The Customer Service Representative - Eligibility Specialist (ES) is responsible for receiving high volume, often back-to-back, inbound calls about Medicaid, Supplemental Nutrition Assistance Program (SNAP) and Temporary Assistance for Needy Families (TANF) programs. CSRs will assist customers by answer queries, handling complaints and troubleshooting problems in a professional manner ensuring effective resolution and customer satisfaction. During calls, a. After registering you may be able to apply for this job directly (if still active) on (Maximus)'s site. Future job matches may be sent from Geebo approved job partners.
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